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[SOLVED] Unigine Fatal Error: D3D11Render::D3D11Render(): feature Level 10.0 is not supported

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By herik.oliveira
in Bug Reports

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photo Member

herik.oliveira

Posted
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Hello, I have a small mistake when entering the Unigine Engine Editor.

"Unigine Fatal Error: D3D11Render D3D11Render :: (): 10.0 Level feature is not supported" message that always appears when I want to enter the EDITOR.

I do not know what else I think should have a solution for this error.

I hope someone can help me, I will be very grateful :)

photo Expert

frustum

Posted
Posted

Switch to Direct3D9 render: "-video_app direct3d9"

Or use OpenGL if your video card supports Shader Model 4.

photo Member

herik.oliveira

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how can i switch to direct3d9?

photo Member

herik.oliveira

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Then I switched to Direct3D9, but still giving the same error: (

I also put in opengl and made ​​the same mistake.

I do not know why not working: (

photo Veteran

ulf.schroeter

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Please provide the log file from the bin directory.

photo Member

herik.oliveira

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This is the log from bin directory:

 

<?xml version="1.0" encoding="utf-8" standalone="yes"?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html><head>

<title>Unigine log file</title>

<meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>

<style type="text/css">

body { background: #1a242a; color: #b4c8d2; margin-right: 20px; margin-left: 20px; font-size: 14px; font-family: Arial, sans-serif, sans; }

a { text-decoration: none; }

a:link { color: #b4c8d2; }

a:active { color: #ff9900; }

a:visited { color: #b4c8d2; }

a:hover { color: #ff9900; }

h1 { text-align: center; }

h2 { color: #ffffff; }

.m, .w, .e, .f { padding: 3px; overflow: auto; }

.m { background-color: #080c10; color: #b4c8d2; }

.w { background-color: #839ca7; color: #1a242a; }

.e { background-color: #ff9933; color: #1a242a; }

.f { background-color: #ff0000; color: #1a242a; }

</style></head><body>

<h1><a href="http://unigine.com/">Unigine</a> log file</h1>

<div class="m">03:26:45 Loading "C:/Unigine evaluation/bin/../data/demos/passage/unigine.cfg"...</div>

<div class="m">03:26:45 Loading "Interface_x86.dll"...</div>

<div class="m">03:26:45 Loading "dxgi.dll"...</div>

<div class="m">03:26:45 Set 1680x1050 windowed video mode</div>

<div class="m">03:26:45 Set 1.00 gamma value</div>

<div class="m">03:26:45 Unigine engine http://unigine.com/</div>

<div class="m">03:26:45 Binary: Windows 32bit Visual C++ 1600 Release Jun  7 2013</div>

<div class="m">03:26:45 Features: OpenGL Direct3D9 Direct3D11 OpenAL XAudio2 XPad360 Joystick Flash Editor</div>

<div class="m">03:26:45 App path:  C:/Unigine evaluation/bin/</div>

<div class="m">03:26:45 Data path: C:/Unigine evaluation/data/</div>

<div class="m">03:26:45 Save path: C:/Unigine evaluation/bin/<br/>03:26:45 </div>

<div class="m">03:26:45 ---- System ----</div>

<div class="m">03:26:45 System: Windows 7 (build 7601, Service Pack 1) 32bit</div>

<div class="m">03:26:45 CPU: Intel® Core2 CPU          4300  @ 1.80GHz 1800MHz MMX SSE SSE2 SSE3 SSSE3 HTT x2</div>

<div class="m">03:26:45 GPU: Radeon X1600 Series  8.593.100.0/Radeon X1600 Series Secondary  8.593.100.0 x1</div>

<div class="m">03:26:45 System memory: 1022 MB</div>

<div class="m">03:26:45 Video memory:  512 MB</div>

<div class="m">03:26:45 Sync threads:  1</div>

<div class="m">03:26:45 Async threads: 2</div>

<div class="m">03:26:45 </div>

<div class="m">03:26:45 ---- MathLib ----</div>

<div class="m">03:26:45 Set SSE2 simd processor</div>

<div class="m">03:26:45 </div>

<div class="m">03:26:45 ---- Sound ----</div>

<div class="m">03:26:45 NULL</div>

<div class="m">03:26:45 </div>

<div class="m">03:26:45 ---- Render ----</div>

<div class="m">03:26:45 Renderer: ATI R500 512MB</div>

<div class="m">03:26:45 Direct3D11 desc: Radeon X1600 Series </div>

<div class="f">03:26:45 D3D11Render::D3D11Render(): feature level 10.0 is not supported</div>

<div class="m">03:26:47 Shutdown</div>

</body></html>
photo Veteran

ulf.schroeter

Posted
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Please provide the command line including arguments you use to launch the application. You have to specifiy "-video_app direct3d9" as part of the command line arguments to get DirectX9 rendering engine

 

Just as an example

main_x64.exe  -video_mode -1 -video_app direct3d9 -video_width 1360  -video_height 768 -video_multisample 1 -video_fullscreen 0 -sound 0 -sound_app openal -data_path ../ -system_script rde/rde-system.cpp
 
photo Member

herik.oliveira

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This version of c: \ Unigine evaluation \ bin \ main_x64.exe is not compatible with the version of Windows you are running. Check information for the computer system to determine if you need an x86 (32-bit) or x64 (64 bit) program and then contact the software manufacturer.

photo Veteran

ulf.schroeter

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simply replace main_x64.exe with main_x86.exe when running on 32-bit windows

photo Member

herik.oliveira

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ok the error "D3D11Render::D3D11Render(): feature Level 10.0 is not supported" no longer appears but now appears another.

now appears this error:

Xml::Load(): can't open "C:/Unigine evaluation/bin/unigine.cfg" file

Cofing::Load(): can't open "C:/Unigine evaluation/bin/unigine.cfg" file

Xml::Load(): can't open "C/Users/PC_User/.unigineaccount.xml" file

Interpreter::Load(): can't open "rde/rde-system.cpp" file

Engine::init(): can't load "rde/rde-system.cpp" system script

photo Godlike

silent

Posted
Posted

herik.oliveira,

 

Please try following command line to launch the editor:

main_x86.exe  -video_mode -1 -video_app direct3d9 -video_width 1024  -video_height 768 -video_multisample 0 -video_fullscreen 0 -video_resizable 1 -sound_app openal -data_path ../ -system_script core/unigine.cpp -editor_script core/editor/editor.cpp -console_command "editor_load"

Thanks!

How to submit a good bug report
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FTP server for test scenes and user uploads:

photo Member

herik.oliveira

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Oh Thanks Silent.

Now it works!

But I do not understand why he does not open normal Unigine Evaluation Kit

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silent

Posted
Posted

I think default engine config can cause this problem on old GPUs.

Could you please describe, step-by-step how did you try to start the editor at first time?

 

Thanks!

How to submit a good bug report
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FTP server for test scenes and user uploads:

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herik.oliveira

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I downloaded the Unigine Engine. when he had finished downloading I started installing the Unigine Engine.

Before starting the installation an error occurred because there was a program called "Python27", I was searching in google. and found Python27 in version 2.7

then when the installation finished, I opened the Unigine engine starting the desktop shortcut. and then went into "Tools" "Run Unigine Editor". I did not touch anything which was "DirectX 11", "DirectX 9", "Open GL".

photo Member

herik.oliveira

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  • Author
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and whenever I try to open the Editor from the desktop shortcut of this error.

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silent

Posted
Posted

To get rid of this problem run once any sample from (from samples browser) with DirectX9 renderer and quit. After that you will able to run editor without any issues. 

Sorry for the inconvenience. 

renderer.png

How to submit a good bug report
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FTP server for test scenes and user uploads:

photo Member

herik.oliveira

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appears when I make the same mistake error

photo Member

herik.oliveira

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ok I did it in this picture, but now so will run the Samples & Demos?

Because the Editor does not work the same.

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