[SOLVED] Unigine_double_x64.dll not found

[Dylan.Frendo]

Fresh install of this software, tried to create a new C# based project, and got this message when trying to launch the editor for it.
I run a windows 10 64 bit, and I'm already about to give up. All I want is a gaming-like program to try and learn C#, and NOTHING I do works.

Unity software? Failed. Unreal software, wont run. Nothing I try to do works, and now I get this error on a fresh install; no addons or strange modifications.

Default installation paths for program and projects (documents\Unigine...)

 

I don't know what this dll is or where to (safely) get one.

[silent]

Hi Dylan,

That's very strange behavior, indeed. In order to understand what is going on we would need some additional information:

1. Describe in details what steps did you perform prior to get the "Unigine_double_x64.dll not found" error.
2. Provide a screenshot of the exact error message.
3. Send us a dxdiag log: https://techwiki.scpslgame.com/books/common-debugging-steps/page/how-to-generate-a-dxdiag-log
4. Send us SDK Browser logs (browser_*.log files) from %USERPROFILE%\AppData\Local\Unigine\browser

Could you please also verify whether the DLL file is actually located in the project's directory? To do so, please follow these steps:

1. Navigate to "My Projects" section in SDK Browser;
2. Click 3 vertical dots on project card;
3. Select "Open Folder" menu item to open project dir;
4. Navigate to bin directory;
5. Check if there is a Unigine_double_x64.dll file inside

 

If there is no Unigine_double_x64.dll, but instead you see Unigine_x64.dll the error message probably indicates that you are trying to run double build on float engine, but so far I can't really say how is that possible (especially if you are simply created a new project). Try to create a new project from scratch to see if that would help.

If none of the engine dlls exists in bin folder there might be some issues with initial project creation (maybe SDK archive was damaged somehow while being downloaded). 

Just in case, in order to work with UNIGINE C# projects you need to have NET SDK 8.x installed first: https://dotnet.microsoft.com/en-us/download/dotnet/8.0

Also we do recommend to have latest Microsoft Visual Studio C++ runtimes: https://aka.ms/vs/17/release/vc_redist.x64.exe

Thanks!

[Dylan.Frendo]

Attempting to remake the project in float did not change anything.
Attached is a screenshot of the error:

Upon examining the file structure, I did notice that the missing dll does show up on the double project folder, as you pointed out.

The screenshot was done for the float project, so the dll listed is just the base, but it too exists in the project folder.

DxDiag.txt

[silent]

Hi Dylan,

Thank you for the update.

It appears that your Windows 10 installation is quite old, which probably explains why you’re unable to run Unity or Unreal as well. Windows 10 build 14393 was released in 2016 and is no longer supported by Microsoft.

I would recommend to update your Windows 10 setup to the latest 22h2 version (build 19045). That should resolve engine startup issue that you currently have.

However, after reviewing your system specifications, I noticed that your laptop does not have a dedicated GPU and relies solely on integrated Intel HD Graphics 620. Unfortunately, this would prevent you from using the UNIGINE engine to its full potential. If you don’t plan on upgrading your hardware, I would recommend sticking with engines like Godot or Unity (using the non-HDRP pipeline), which are better suited to your current setup.

Thanks!

[Dylan.Frendo]

While this is sad to hear, may I inquire some more about Godot? At this point I'm really just trying to get something which I can use to learn C# and make a game using its code (one which can be play-tested on older hardware).
I am unfamiliar with how to install a version of Unity which would allow me to do this, and it may be easier to use Godot (which I have not tried yet).

Hardware aside, I do not intend to update my windows any further than it already is (since newer updates cause stability issues on this particular hardware.) Any recommendations?

[silent]

Not sure which Unity version will run on Windows 10 from 2016, probably it's better to ask on Unity forums instead.

Godot with C# you can download from the main page of the Godot website as well :)

Thanks!